FAQs
How to Order?
Browse through our huge selection of items in all different categories.
Read the description and see pictures.
Put the items in your cart and keep it filling until you feel like enough is enough.
Check the items in your cart by clicking on “cart” icon at the top right corner.
Make changes if you want to.
Provide your billing details. It is best to make your account so that next time you don’t have to fill in billing/shipping details.
Proceed to check out, and complete your order.
How do I search for a product?
There are a number of ways you can search for a product. Simply browse through the categories at the top of the homepage and then refine what you are looking for by clicking on each section, spilt into either product types or branded types.
I have ordered something but have previously seen it on your website at a low price.
We often run promotions and act fast to update our prices in response to trends, stock availability and demand from customers. We’re sorry if this disappoints you from time to time – be sure to keep visiting us so you don’t miss out on all our great deals.
Do I need to create an account to shop with you?
You don’t need an account to shop online with JMR, but creating an account will make things much easier for you.
Setting up an account means you can save your details and addresses for a faster checkout, and will give you benefits such as order tracking, regular newsletters, plus exclusive discounts and special offers.
Can you give me more information about your products?
If you don’t find the information you are looking for on the product page, please contact our Customer Services team where we will be happy to help and advice.
How do I pay for my order?
We like to give you plenty of payment options, so you can use any of the cards listed at the bottom of the website. We also take security very seriously indeed, so your details will be safe with us.
All credit and debit card holders are subject to validation and authorization by both us and the card issuer, to maintain security and prevent fraud.
We also offer PayPal ,all major cards & bank transfer.
When will I be charge?
Once your card is authorized, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
If your card is not authorized, payment will not be taken, and we would recommend you contact your bank or card issuer to understand why they were unable to authorize the payment.
Is it safe to order online?
It’s safer than it ever has been. We use a very secure online ordering system, and are constantly researching and improving our software to make sure we offer the highest possible security at all times.
We use SSL certificates for ultimate online security and trust delivering 256-bit encryption and third-party website identity validation.